HDFC Bank — fastag

I was applied hdfc fastag 14/11/2019 reference no hfr372434, but after one month my fastag is not dispatch & also not received. Hdfc application receipt clear mention fastag will be delivered with in 7-8 working days.
As per new government rule from 15/12/2019 double amount will be pay if you have no fastag.
So please support me & advise me abot this.
Hdfc fastag customer care no. Is not working properly & not given any satisfied answer.
So please resolve this issue on top priority basis because i am daily travel.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
HDFC Bank Customer Care's response
Dear Customer,

 Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.  

-Anay
HDFC Bank Customer Assistance    
Dec 16, 2019
Updated by Bsgjpr
Hi HDFC Bank Assistance, my wallet creat as on date 24/11/2019 & YTD more then 23 days from date of creation. HDFC bank clear mention by mail at Application time fastag will be received with in 7-8 working days from date of Application. I want to ask you why are you sharing wrong information by mail. Why are not given correct information.
I have already raised complaint to HDFC SUPPORT Reference no HBL=[protected] But not resolve YTD.
 
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