HDFC Bank — Fastag

Address: Chennai

I have applied a fastag for my car ref no: hfr01572375 on 6jun-2020 and i was intimated that my fastag will be delivered within 7 working days. But now (3-aug-2020) its been around 2 months. I have calling their useless cusotmer care for n number of times and each time they would take my request stating they will check from their backend and after that there will be no upadates.

Calls to customer care from me on following dates:
16-jun-2020
08-jul-2020
20 - jul-2020
24-jul-2020
01-aug-2020
03-aug-2020

They have no other numbers to escalate the issue, no email id's and funny thing they (Customer care) told me that do not have access to email system to intimate the customers if a complaint has been registered. Have never into any such organization with such poor customer care.