[Resolved]  HDFC Bank — fastag card not received nor any communication from hdfc

Address:HDFC House, Senapati Bapat Marg, Lower Parel, Mumbai - 400013., Mumbai City, Maharashtra, 400013

Have applied hdfc fastag through online dated 11.11.2019 and made payment of 500 inr (200 for security amount, 100 as service charge amount *200 inr for top up). The reference number of the application is hfr359006. I have upload required documents like license, rc book etc. Kindly requested to update me when fastag will be dispatched

There is no way to contact hdfc fastag guys as the customer care number [protected] given is busy or not being attended.

I have been with hdfc for 15 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
Was this information helpful?
No (0)
Yes (0)
Nov 22, 2019
Complaint marked as Resolved 
Fastag Reference NO-HFR359006 & Oly tall free number 18001201243 provided. no e-mail address given for communication.
HDFC Bank customer support has been notified about the posted complaint.
Nov 25, 2019
Updated by M70
HDFC has sent mail regarding Fastag activated with User ID & wallet ID on 23.11.2019 but there is no card dispatch detail conformation available. when I will receive Fastag card ? pls update status.
Nov 27, 2019
Updated by M70
No fastag dispatch intimation from hdfc bank...
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32755
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information