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HDFC Bank Fastag — fastag not received - toll free number not reachable

I applied online for a fastag thru hdfc bank website on 12th november 2019. The application reference number is hfr361624. It was mentioned that the fastag will be delivered in 7 working days. Till date i have notreceived the fastag. The toll free number mentioned is not reachable. There is no response. It is a really pathetic service from hdfc. Never expected this from the bank
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Dear Customer,

We regret any inconvenience you may have faced your application is received at our end & you will receive the Tag with is 7-10 working days

For any further assistance, you may write to us @ fastag.[protected]@1pay.in

Note:- Dispatch details of the TAG will be shared with you through SMS

-Nadia
HDFC Bank Customer Assistance
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