HDFC Bank Fastag — hdfc fastag not received and no information available

S

Sham P Tiwari

from Mumbai, Maharashtra

Address:

Rollwell Conveyor Components Pvt Ltd, 407, 4th floor, Aditya Banarasi Heritage, Besides Rustomjee Elanza, Mindspace, Malad Link Road, Malad West, Mumbai City, Maharashtra, 400064

Hi,
I applied for hdfc fastag on 11.11.2019 and got reference number hfr356361. This was after payment was deducted from my account. However till date, i havent received the fastag.
I have tried to reach out on the toll free number mentioned on site, but nobody is answering.
Really not sure how to proceed.
This kind of behavior is unexpected from hdfc point of view.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly note that your FasTag Application is currently under process. Your tag will be dispatched to your mailing address within 7 working days. We request your patience in the interim.

-Anay
HDFC Bank Customer Assistance

Reply

Sham P Tiwari's [Complaint's author] reply, Nov 22, 2019

Thanks for reply. Can I change the address of dispatch at this stage . I would prefer the fastag being delivered to my office address rather than my residence address? Kindly let me know who to contact to direct the delivery to my office address.

S

Sham P Tiwari

from Mumbai, Maharashtra

Thanks for reply. Can I change the address of dispatch at this stage . I would prefer the fastag being delivered to my office address rather than my residence address? Kindly let me know who to contact to direct the delivery to my office address.

Reply

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