HDFC Bank Fastag — its been 15 days and did not receive the hdfc fastag

Address:	R-602,Antriksh Golf View Phase 1, Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	v1.hdfcbank.com/htdocs/common/fastag/about.html

Its 15 days passed now and still i am waiting for the fastag, i have ordered via HDFC site. IF you guys cant do the job well then you should not take this on you. I have got the Cust ID and all via a Text but the HELPLINE Number is always sucks it seems they are blocking the users to call them, ### service from HDFC. All of their customers would calling on this number [protected] but it never goes through, tried complaining before once here but except resolving it, they have given a ### email address on which we can never sent an email, well this is how HDFC making its customers fool, i should have collected the Fastag from NHAI directly or should have used another Bank or PAYTM, that would have better option i guess.