[Resolved] HDFC Bank — fastag not delivered

[Resolved] HDFC Bank — fastag not delivered

R Ravimakwana143 Sep 17, 2020

Dear sir, I applied fastag from your website on the date of 31/08/2020 at that time you said that i get fastag within 7 working days on my registered address but till time i am not received fastag on my address after 17 days. Customer id is [[protected]] and wallet id is [[protected]]. Fastag application no. - hfr01606922 How much time it's take to receive me fastag please confirm. I want it as soon as possible so do the needful. I also put all the details of my payment, my wallet id no., my customer id no. Etc. Please find the attachment. +1 photos Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Sep 18, 2020 Updated by Ravimakwana143 I also mail this complain to fastag.[protected]@insolutionsglobal.com and also many more time complain through call center [protected] but no one can answer me properly. All the call center executive wants to end the call as soon as possible.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Sep 18, 2020

Verified Support

Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services. We will respond to you in 5 working days.

-Nadia
HDFC Bank Customer Assistance