HDFC Bank — fastag not received

Address:

560098

Hi, I have filled and submitted request for Fastag from HDFC and received application reference number HFR375262.

Received email confirmation stating tag issued successfully. But i have not received the tag nor the dispatch details.

I have tried reaching the helpline number [protected] but no luck. Number is most of the time busy, and by chance if it gets connected we hear only music (IVR) and no one to assist.

Spoke to my RM but he has no clue on how to support this case.

Please help to sort this out ASAP.

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Regards,
Satish S