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HDFC Bank — Fastag Not Received

I have applied for Fastag on 26/12/2019.
Application Reference number: HFR01253498
I have also paid 500 Rupees.
But I haven't received the Fastag yet.
The customer care number is unreachable.
Could you please have a look ASAP.
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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