[Resolved]  HDFC Bank — fastag not yet received after a month

Address: Bangalore, Karnataka, 560045
Website: www.hdfcbank.com/htdocs/common/E_TOLL/index.html

Hi,

I had submitted the application online for hdfc fasttag on 11th october 2017.

My application reference number is : hfr004441
All the documents were uploaded online along with signed application.
Also, i had paid amount of rs300 online via netbank
I have received the message with customer id[protected] and wallet id ([protected]), but still i have not recived my fastag.
Its almost a month.
Since then i haven't been able to check the status of my application. Customer care number given by hdfc [[protected]]is really bad and nobody replies on that.
Even we do not have site where we can check the status as well

Also post submittal of application, neither i received any notification when i will be getting the fasttag or anything else needs to be done on my end.

Regards
Ashik
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Dec 9, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2017
HDFC Bank Customer Care's response
Dear Customer,

Kindly share us your contact details so that we can assist you. Alternatively, please email at hdfc.[protected]@sahaj.co.in or reach us directly at [protected] & [protected] for any further clarification/information if required.

-Manoj
HDFC Bank Customer Assistance
Nov 11, 2017
Updated by ashikjaya
Hi
I have contacted the no provides by you its if noida no and he said that my fast is processed from kolkatta . And he assisted me me in getting that person no.. unfortunately kolkatta person did not pic my call .. still my request is in pending
Vehicle no ka 12 z 7831
 
1 Comment

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Hi
I have contacted the no provides by you its if noida no and he said that my fast is processed from kolkatta . And he assisted me me in getting that person no.. unfortunately kolkatta person did not pic my call .. still my request is in pending

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