[Resolved] HDFC Bank — fastag service

dipesharekar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400033

While applying for the fastag on hdfc fastag website, my money rs. 500/- got

Deducted on 25.11.2019 at 1.48 pm from the saving account (Ref no. Etoll

1291683) however i haven't received any acknowledgment of the application. I

Need to know the status of the application and if it is not successful money

Should be reversed back to my account. The customer service no is pathetic

And i did not expect this kind of service form hdfc. A bank like hdfc should

Rectify this kind of errors immediately.

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Dec 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

HDFC Bank Customer Care's response Dear Customer,

Once the application is submitted by you online, you will receive the tag in 7-10 working days. For any further assistance, you may write to us @ fastag.[protected]@insolutionsglobal.com or call on[protected]
Note:- Dispatch details of the TAG will be shared with you through SMS

-Nadia
HDFC Bank Customer Assistance