[Resolved] HDFC Bank — fastag sticker not received

CA Divyesh Sodha

from Naliya, Gujarat

Dec 15, 2019

Address: Porbandar, Gujarat, 360575

I applied for hdfc fastag online on 01/12/2019 with appilcation ref no. Hfr82428 and made payment of inr.500. I have also uploaded the necessary supporting documents of aadhaar and vehicle registration certificate.
After that i received customer id & wallet id on 05/12/2019 through sms. And even my wallet was recharged for inr 300. But still i have not received my fast tag sticker.

Tried communicating through toll free number so many times, but it is always busy.

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Jan 21, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Manoj
HDFC Bank Customer Assistance