[Resolved] HDFC Bank — faulty mixie received after reeding hdfc credit card points

Surendra Prabhu

from Bengaluru, Karnataka

Jan 30, 2018

Address: 560032

In nov^17 redeemed my credit card points and purchased a philips mixer. The mixer what i received is of 2014 model with scratches on it. Even after repeated follow the issue was not resolved. As insisted started using the mixie on 28-jan and found to be not working satisfactorily. The philips technician on visit found the blades faulty. I feel i have been cheated as i have reedemmed 10000 points and received a faulty product. Who will resolve the issue. [protected] is my card no.

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Mar 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2018

HDFC Bank Customer Care's response Dear Customer,

we regret the inconvenience caused. We request you to visit the below link to know terms and conditions of the reward points and how to proceed further. http://bit.ly/2nyCTS3.

-Manoj
HDFC Bank Customer Assistance