HDFC Bank — follow up on credit card payment

Address: New Delhi, Delhi, 110095

Manju was the lady who was really rude and don't have manners to speak to customers at all. Just because i had some personal issue i didn't made my credit card payment but the way she dealt was not at all professional. Either someone give training to her about how to speak. Today when i told her that the payment is made yesterday then she denied it and said it's not reflecting. I mean check your system please it's been done and who have you rights to check my expenses and balance. If she can see my balance then definitely would have seen the transaction also.