[Resolved] HDFC Bank — for new credit card

Yogesh Gwaila

from Coimbatore, Tamil Nadu

Nov 14, 2017

Address: Mehsana, Gujarat, 384210

My credit card expire in month of september 2016, after that i am applying for new credit card in my new address but bank rejected 5 times my application due to signature miss match, when i first time apply i got same reason, but after that send all document with signature miss match form, again they told same thing, i contact with hdfc bechraji branch but they cant resolve my problem

My card no. 5200xxxxxxxx4071

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Dec 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

HDFC Bank Customer Care's response Dear Customer,

We observe that your request received at our end was not processed for reason – Signature mismatch ie., the signature available in the written request does not match with the signature available in our bank records. Hence, we request you to send duly filled and signed the fresh form for change in address details, Signature Declaration Form (SDF) along with a self-attested photocopy of KYC proof such as pan card, passport, driving license). Please forward the said documents to our communication address to review your request. The Manager HDFC Bank Credit Cards, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai - 600 041 The application forms are available in our website under the following path: Forms Center > Credit Cards > Change of address, mobile number and email Ids Forms Center > Credit Cards > Change of address, mobile number and email Ids and Declaration - Signature mismatch.

-Bejoy
HDFC Bank Customer Assistance

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Comments

d pavan

from Gudivada, Andhra Pradesh

Nov 15, 2017

I loss my mobile number kindly obdate new mobile number

ikvalrajeev

from Harda, Madhya Pradesh

Nov 15, 2017

I have required my load statement of my peronal load statement on
[protected]@gmail.com

Cui

from Dirba, Punjab

Jun 16, 2018

Hi,
My name is AJAY KUMAR card number [protected],
From past 2 months m trying to change my contact number and address both, i given application 3 times but there is no result, when ever i ask for status from CUSTOMER SERVICE they said signature mismatch issue.
i dont know what service HDFC giving, seriously if i giving all details then only they are not ready to change.
even i not able to get from for signature change because in all signature mismatch form asking for HDFC bank account details but i am not having HDFC bank account.
Please Help
Email I’d [protected]@gmail.com