[Resolved]  HDFC Bank — forced credit card opening and money theft

Address: Plot no -122,Hargobind Enclave, New Delhi -110092

Hdfc bank ltd. Employee forcefully getting credit card activated.
Card was activated without much knowledge. Also didnt received any physical card on mailing address. The bank started cutting card bills on my name without my knowledge.
This is a case of sheer theft and customer usage for personal benefit by the bank employees also benefitting the company.
When i got to know about it, despite my repeated pleads of blocking credit card registered on my name, bank employees were as if blind and appeared dumb to it. Kept making excuses.
The case is of hdfc bank ltd. Hargobind enclave branch. Near karkardooma metro station (Ph no. [protected])
Ifsc code - hdfc0000481
The employeed associated are miss sapna kandpal (Mob - [protected]) and mr. Amit manchanda (Bank manager).
There are other male employee (Name unknown) who keeps forcing for getting new credit card activated despite repeated put downs.
Please take this complaint seriously as this bank branch keep cheating customers with new new services.
Also i want full refund of the credit card bill automatically deducted from my bank balance without any request.
I also request for strict action against the bank emloyees. And corrective measures and independence to customer for their money from bank's side which is very important otherwise this sheer dominance of banks by playing on customers hard earned money will go on.
Regards,
Abhishek bansal
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Sep 22, 2020
Complaint marked as Resolved 
I talked to the The Bank Manager Mr. Amit regarding the issue of the credit card opening and automatic money debited from my account without any usage of the credit card.He turned out to be helpful on the above matter & explained me the auto debit function is Auto Activated from the Bank's side whenever a new credit card gets issued & that this has nothing to do with any kind of theft from the Branch's manager or any of its Employees.Further to my surprise Miss Kandpal also helped me and explained nicely on how to get the Credit Card closed and also told that this problem is faced by many customers and she will help me get my money back.This way my problem was now taken care of & I was now satisified atleast with the kind of customer support extended by the Bank employees this time.
HDFC Bank customer support has been notified about the posted complaint.
 
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