[Resolved]  HDFC Bank — Foreign remittance

Address: New Delhi, Delhi, 110018

Hi,

I have a current account with the tilak nagar, new delhi branch of your bank for more than a year. I have an international business so i keep on getting wire transfers from us and canada. Usually the funds used to get transferred to my account the next day.

However for the last 4-5 times, there have been delays in the transfers. This time it's been heights that the money was sent from my us account on 13th april, however funds have still not been deposited to my account. Everytime i speak with my relationship manager (Mr. Arvind anand), i get a standard reply that it would be done today however that day still has n't come.

This is a pure harassment for a customer and such a big issue too. I hope you have a look into this and ensure things get better. This kind of approach leads to people choosing other banks, which i would also do surely. Intact i have already stopped keeping any funds in my account for quiet sometime now.

Will be looking forward for your support‎ on same.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
 
1 Comment

Comments

Dear Customer,

I request you to share your account details, transaction details and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32819
    Pending
    0
    Resolved
    18411
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR