[Resolved]  HDFC Bank — fraud bank charging emi not cancelling loan

Myself surajit. I made an online purchase of 5797.68 rupees from myntra using instacred. However due to some unforeseen circumstances i had to cancel my order and post that myntra has confirmed about refund. However there was no confirmation from bank and hdfc has already charged me 2 months emi that is 2x 1012 rupees. This is sheer harassment of public trust.

Why you people are doing bluff??

Attaching snap for reference. Please cancel my loan immediately and issue first emi refund.

As i bought two products so myntra cancelled and refunded amount in two parts.

2646.68 (2nd product) + 3150.99 (1st product) = 5797.67 (Total loan)
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May 19, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 07, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
May 07, 2020
Updated by Surajits36
Stop pasting this form. This form does not take the complaint number . It always shows incorrect number. If i do not get my money back i would place a request to RBI for customer assualt.
May 07, 2020
Updated by Surajits36
<AUTO> 'HBL=[protected]' - this is the complaint number
 
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