[Resolved] HDFC Bank — Fraud

Xylex Sailo

from Gurgaon, Haryana

Feb 17, 2016

Address: New Delhi, Delhi, 110027

Hi,

I had an salary account with Hdfc 4 yrs ago ( was working with Barclays) and now I am getting the text message with the negative balance on it and had a word with the customer service who knows nothing and simply put on hold or disconnected the line. Sometimes they asked me to visit the branch and when I did, they asked me to pay the balance first. But why would I pay the balance which is not mine. Trust me I am not liable for the single penny on this account, neither I will pay this balance which is not mine. As that is not my balance and I am requesting for the closure of this account Asap or filing a fraud claim against Hdfc for harassing and just keep putting negative balance on the account . I do not have any relation with HDFC bank neither I ever wanted, not even in near future. Please Close any open account with HDFC, as I declare fraudulent account with HDFC. please help
I am enclosing the details: HDFC Rajouri Garden New Delhi 110027
Hdfc Account number: [protected]

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Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Feb 22, 2016

Verified Support

Dear Customer,
We understand that you have also raised your concerns at the office of the Managing Director vide Reference Number APW[protected]MP and you will receive a response from them to your e-mail ID.
Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

-Manoj
HDFC Bank Assistance