[Resolved]  HDFC Bank — fraud call about credit card points redeem

Address: 500047

I have received a call just now (30 jan 2018) saying redeem of credit card points... And the amount will be transferred to account. And asked to hold the credit card handy to share details. When i said i will get the same done by going to bank, caller was very rude saying what bank will do, who issued the card to you it's bank or us, bank people will not do anything. Here is the phone number from which i have received the call [protected].
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Mar 5, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card No., caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
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