[Resolved] HDFC Bank — fraud call about debit card redemption point

SANKET DEVANAND JAGTAP

from Mumbai, Maharashtra

Nov 17, 2017

Address: Mumbai City, Maharashtra, 401202

Hdfc atm card redemption points

I have recently getting call by girl telling that she is from hdfc bank and telling that u have got redemption point by using debit cards, redption point is of rs 6000 so she was asking about card detail to transfer into my account, then i share detail and found that otp has send on phone of which was of some recharge about 5000 transcation so disconnet the call.

Phone no was :- [protected]

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Dec 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, a number from which call was received, to which number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance