[Resolved]  HDFC Bank — fraud call and block my card

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear mr. Brahamanand,

Kindly confirm for your kya i would like to inform you that yesterday mr deepak [protected] (As per hdfc the caller who made call behalf of me to block my card) said his uncle went him sangroor (Punjab) hdfc branch to know his account number and they given him my account number.

And due to suspicious info mr deepak called up in your ccc to block his card but there is totally mistake from your side that fresher ccc executive close my card.

So i need strict action against sangroor (Punjab) branch manager and i need appropriate compensation for mental and medial harassment with my family due to this card block.

And i will not give much more time to play with mail-mail.

Today i need your decision else you will see in court because i am documenting everything with me.

My account no - [protected] (Pradeep kumar yadav)

Branch0 noida sector 1, pin-201301

Note :if you want i can share call recording with mr deepak also.

Regards,
Pradeep yadav
Samsung india electronic
Desk phone:[protected]Mon - sat, 09:00 am - 06:00 pm)

— original message —

Sender : nri. [protected]@hdfcbank.com

Date :[protected]:10 (Gmt+9)

Title : re: fraud with my debit card

Dear sir,

Greetings from hdfc bank!!

Kindly provide us your account details to check the status of your card.

If you have any further queries, kindly contact us on the below mentioned number.

Thank you for banking with hdfc bank!!!

Regards,
Brahamanand
Customer services

Hdfc bank ltd, 104, juma al majid
Commercial building. Trade center road,
Opp. Burjuman centre, p. O. Box - 64546,
Dubai, uae. Ph[protected]
Office timings: saturday to wednesday : 09:00 am to 05:00 pm

Thursday : 09:00 am to 01:00 pm

Friday : weekly off

Our abu dhabi office : 203, salam hq, salam street, opp. Abu dhabi municipality, p. O. Box - 106514, abudhabi, tel no :[protected], email [protected]@hdfcbank.com

Inactive hide details for pradeep kumar yadav — 09/04/2017 01:40:14 pm — dear sir, this is the regarding my platinum visa capradeep kumar yadav — 09/04/2017 01:40:14 pm — dear sir, this is the regarding my platinum visa card ending with …2546 my name is pradeep kumar

From: pradeep kumar yadav
To: "aditya. [protected]@hdfcbank.com", "[protected]@hdfcbank.com", "nri. [protected]@hdfcbank.com",
Date: 09/04/2017 01:40 pm
Subject: fraud with my debit card



Dear sir,

This is the regarding my platinum visa card ending with …2546
My name is pradeep kumar yadav and my reg. Mobile no - [protected] and dob is 15.05.1987.
What happen today when visited atm to withdraw money i was shocked that card is invalid.
And i made call in ccc super visor mr hiren patel said one my relative mr deepak [protected] called and said block this card and ccc block my card.
So my question is that if mr deepak did not confirmed my details and how card block?
If he (Mr deepak) confirmed my details let me know the call recording of mr deepak.?
I am dam sure that no one can confirm my details accept or you (Hdfc)
I wants re-issue card without any cost at my place with above explanation.
Otherwise i will go consumer forum against this fraud case.
I am waiting your sincere reply….

Regards,
Pradeep yadav
Samsung india electronic
Desk phone:[protected]Mon - sat, 09:00 am - 06:00 pm)

_
Disclaimer:
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Regd. Office : hdfc bank ltd., hdfc bank house, senapati bapat marg, lower parel (W), mumbai - 400 013."
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Oct 8, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
HDFC Bank Customer Care's response
Dear Pradeep,

We are working on your concern vide reference number[protected] and will revert to you in 5 working days.

-Bejoy
HDFC Bank Customer Assistance
 
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