[Resolved]  HDFC Bank — Fraud transaction on my HDFC bank account

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I am sudhanshu sharma holding a salary account in hdfc bank and on 27th june at 9:13 to 9:24 someone done 6 transactions to indian railways worth rupees 32300, i however filed an fir with cyber crime office noida sector - 6. and filled the customer dispute form. i have blocked my card and account on the same day within 15 minutes of the fraud incident. i never shared my password or account details to anyone in the past. and still i am victim. i have emailed to each and every department of hdfc whether it is board of directors email id or [protected]@hdfcbank or grievance redressal email id. apart from it i have also raised this issue on twitter and facebook as i have lost my hard earned money and want to get it reversed as it wasn't my fault at all.

Complaint number is mumc[protected]. my mobile number is [protected].
Account number [protected]

Request you to further assist me on what investigation you are doing otherwise i will file this case to ombuds
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Jul 6, 2017
Complaint marked as Resolved 
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2017
HDFC Bank Customer Care's response
Dear Customer,
You email has been received and our team is investigating in the matter. Our team will revert to you in 10 working days.

-Anay
HDFC Bank Assistance
 
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