[Resolved] HDFC Bank — fraud transaction on my hdfc credit card on the name www olacabs com gurgaon

srinivas palnati

from Malegaon, Maharashtra

Jan 9, 2018

Address: 500036

Website: www.olacabs.com

A fraud transaction has been done without my notice through my hdfc credit card ending with 4395. The following are the details:
27.06.2017 - 10, 000.00
27.06.2017 - 6, 000.00
06.07.2017 - 300.00
Due to this transaction, my credit card limit is crossed and i am facing huge interests, processing, finance charges, etc., from the successive months til date.

Kindly resolve the issue at the earliest.

With regards

P. Jayalakshmi
+91 [protected]

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Feb 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

HDFC Bank Customer Care's response Dear Customer,

we note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Bejoy
HDFC Bank Customer Assistance