[Resolved]  HDFC Bank — Fraudulent / breach commitment by hdfc credit card recovery members

Address: New Delhi, Delhi, 110062

Website: HDFC CREDIT CARDS

Name of card holder : abhishek k
Last four digits (Card no.) : xxxxx 8892

Primary issue : fraud commitment made by the hdfc executive

Name : nitin kumar
Manager
Retail portfolio management credit cards.
B - 1/28, community centre, janakpuri

According to mr. Nitin kumar, at the time of january 2017, he promised me that once i will be making the settlement payment, i have to pay the rest of the balance which was locked at the time of the settlement.

Now at the end of my settlement period, i was supposed to pay my last emi, however i did not received a call from hdfc executives to collect the payment / remind me to make the payment. Due to which i called
Them and asked about why you have not called me for the last time, they said that sir we are not handling your case anymore, however, you have to just pay the settlement amount & thus it will reflect as "settled" & there wont
Be any need for you to pay the rest of the money which is outstanding.

I was suspicious to hear that statement from that lady from hdfc, she siad what ever was told to you in the very beginning its something we dont
Know about it. Due to that incident, i was really got mentally /emotionally harassed as i was not sure about what to do next.

That is one of the reason, i was not able to pay my last emi (Dated : june 2017) for the settlement case. Now (Dated : 04 july 2017), hdfc executive from collection department they are not able to help in this case as they wanted me to pay my whole current outstanding amount including interest till date as my "settlement" has been voided due to the non-payment of the emi at correct time.

I am in a stage where i am feeling helpless & don't want to start over things again & again.

Please do the needful asap.

Regards,
Abhishek k
[protected]