[Resolved] HDFC Bank — Fraudulent debit from my account

Veeramanigandan

from Chennai, Tamil Nadu

Apr 5, 2017

Address: Chennai, Tamil Nadu, 600056

Website: Whoeasy.com

I have made a transaction previously with a service provider 'whoeasy.com" for which i have been charged a sum of ₹1331.13 on 13.03.17

I have raised this iasue with the HDFC bank but i did not received any response from them.

Today, again a debit of ₹1033.97 has been charged from my credit card towards whoeasy.com without my confirmation for the second time.

I state these two debit are fraudulent ones and i am claiming for a refund towards these debits.

+2 photos

Was this information helpful?

No (0)

Yes (0)

May 8, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, card details/charges details/transaction details and registered contact details. Please mention Ref ID- TTU07041706 in the subject line for me to track your mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance

Related HDFC Bank reviews

View all 32757 HDFC Bank Reviews

Comments

Noopur Shah

from Bengaluru, Karnataka

Apr 6, 2017

My credit card bill was 15500. And I have paid bill of 13000 before due date. Now the interest of 3.5% should be calculated on remaining amount i.e. 2500. But they calculated on total bill amount 15500. This is not at all logical as then there is no meaning of paying any amount if they calculate interest on total bill amount.