I have seen a fraudulent transaction of 10000 using my credit card which was not aithorized by me on 28/09/2017. On same day i have done 20000 to my payzap wallet but the amount which i have specified about 10000 is not authorised by me. Also hdfc levied 500 rupees as a fine on exceeding the limit which is also not accepted. So, please do a proper investigation and resolve the issue asap.
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Oct 31, 2017
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2017
HDFC Bank Customer Care's response Dear Customer,
Kindly mail us at [protected]@hdfcbank.com from registered email ID along with credit card number, issue details, transaction details, date/time of transaction and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
-Manoj
HDFC Bank Customer assistance
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