[Resolved] HDFC Bank — fraudulent transaction from debit card

shins724

from Chennai, Tamil Nadu

Nov 8, 2017

Address: Mumbai City, Maharashtra, 400054

Website: Indian consumer complaints forum

I am holding a saving account in hdfc bank for past 5 years. I wish to bring to your notice that an amount of rs.39, 000/- (Rupees thirty nine thousand) has been debited from my account on 4th day of november 2017 at 19:36:30 not executed by me.

The transaction came to light when i have seen the msg received from bank.

My account details are

Name:- shincy sudevan
Account no:- [protected]
Type of account: saving a/c

I request you to take up this matter urgently to help me to recover my money.

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Dec 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

HDFC Bank Customer Care's response Dear Customer,

We have already received your email vide ref id[protected]. Our team is investigating in the matter and will respond to you in 7 working days.

-Manoj
HDFC Bank Customer Assistance