Address: New Delhi, Delhi, ¹0025 |
Hi Team,
I Sukanta Bagchi, credit card number-[protected] am writing to you regarding a big concern I am facing..
My salary of 35800 something got credited to my salary account and within 2 hrs the whole fund was put on hold..I am in the process of settling my credit card and did not make payments from the last two months as one of the credit card exec told me the card needs to be blocked first for the settlement process..
I was making payments of the min dues with the interest every month since last 3 years..I am trying to reach the collection department for the settlement of the card since last 20 days but all in vain..Two days back one of the customer care exec took my complain and told me I will receive a call by 4-5Feb and this happened..No body bothers to receive calls on the numbers-[protected]/02/03/04..
Please release the funds because I don't think its possible to survive without salary..I understand the policies but the bank could have deducted the min dues..why the whole amount and that to without any notification..I didn't make the payment because I was advised not to by the bank..
I really need assistance because I am in great trouble..
Really, really look forward to you for some assistance..
Thanks,
Sukanta Bagchi
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Our team is still investigating in the matter and will update you shortly. Request your patience and co-operation in the interim.[protected]
-Bejoy
HDFC Bank Customer Assistance