[Resolved]  HDFC Bank — Funds kept on hold due to credit card

Address: 700091

Website: www.hdfcbank.com

I have been using credit card ending 6463 for last 2 years. After getting pregnant on april 2017, i had missed my payment on may 2017, and they have now put a hold on my salary account from hdfc. The credit card manager rimpa das is saying that i will be a defaulter by next bill generation, and then they will deduct whole amount. My may 2017 bill shows rs 48, 713, but now they are asking for rs 81, 000.
We have no idea how the amount can increase so much from the last time i paid and the last time i had my statement balance of may.
Additional to that, even after repeatedly sending mails and giving my medical issue details, there is still no reply from the hdfc bank.
The people who speak to us has been very bad mouthed to me and my husband. They are always saying that the whole amount will be deducted and they will take the amount as necessary.
As a result, i am not able to use my money or make the minimum due payment : rs 14, 292 from the account and they are forcibly making me defaulter.
Please help to release the account before the due date of 9th june.