[Resolved]  HDFC Bank — Getting annoyed messages

Address: New Delhi, Delhi, 110065

Hi,

I am using hdfc band credit card, due to some issues i couldnt do the payment but i have updated the Team that i will do the whole payment in starting of june which is appx 11K.
And i am continuously getting annoying messages from [protected] ( somebody in collections department saying ghar pe aur office me team bhejunga jab bezzati hogi pata chalega. what the hell is this.
I have payed all my previous payments on time this is the only month i couldn't do the payments and i am answering all the calls of collection department.
My credit car limit is 90k. i have done all the payments and HDFc think i wont do the payments and misbehaving like this.
Now i will never gonna use any product of HDFC bank and even will surrender the credit card asap ank make sure no one in my circle won't ever use HDFC's credit card. I have never imagined that this is what HDFC is all about.

You guys are sending annoying messages and harassing your own customers.
Using HDFC was the worst desicion of my life.
Now you have lost one customer and i think will continue loosing customers like this.

Vandna
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Aug 5, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
 
1 Comment

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Dear Vandna,

We regret the inconvenience caused. Kindly mail us at [protected]@hdfcbank.com with Card number & registered contact details on which you receive calls, mentioning reference Id TTU[protected]. The concerned department will look into your issue.

Natasha
HDFC Bank Customer Assistance

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