[Resolved] HDFC Bank — gold loan settlement issue

Jagadeesh Naidu G

from Chennai, Tamil Nadu

Jul 15, 2017

Address: 600034

Hi sir my name is jagadeesh. I availed gold loan from hdfc bank 70000. I have not paid interest, so bank sales my gold. Issue is bank has recovered entire amount and give some amount back to me.

This account is reflecting status as settled. Please advice how to resolve this issue. My loan number is 600034.

Please advise how to close account properly.

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Aug 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

HDFC Bank Customer Care's response Dear Customer,

We are looking into the issue and will respond to you with e-mail reference number[protected] within 2 working days.

-Bejoy
HDFC Bank Customer Assistance

Verified Support

Jul 18, 2017

HDFC Bank Customer Care's response Dear Customer,
The Account number provided by you is incorrect. Please write to [protected]@hdfcbank.com with the correct Loan Account number and registered contact number. Kindly mention reference Id TTU[protected] in the subject line.
-Manoj
HDFC Bank Customer assistance