[Resolved]  HDFC Bank — got a message that my transaction using atm/debit card has been reversed/credited, but the amount is not reflecting in my bank account

Did a transaction at irctc using my debit card, the transaction failed, yet the amount was debited from my account. Later on, after 3-4days

Got a message,
"ur transaction on hdfc bank debit/atm card ending 04* for rs. 3935.40 has been credited/reversed by indianra3472086 on[protected]:19:15:17"

It has been more than 48 hrs, still the amount is not reflecting in my bank account balance.
Was this information helpful?
No (3)
Yes (9)
Oct 20, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2019
HDFC Bank Customer Care's response
Dear Customer,

As per our records, the said transaction has been reversed to your account. Please check your account statement for further details.

-Nadia
HDFC Bank Customer Assistance
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information