[Resolved] HDFC Bank — got error after putting mobile otp

[Resolved] HDFC Bank — got error after putting mobile otp

Shubhamlucend from Kanpur, Uttar Pradesh May 2, 2020

Dear sir on 29th april i made 2 payments 500 ₹ each of axis mutualfund through hdfc net banking option but after putting my mobile otp it shows error massage "403 forbidden" but amount was deducted from my account both times but not credited to axis mutualfund website. Now axis mf is saying they have not recieved the payments. Please help me to get my money back. +2 photos Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 14, 2020 HDFC Bank Customer Care's response Dear Customer, We would like to inform you that the referred transaction has been successfully processed at the Bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant. If the merchant denies of having received the funds for the said transaction, do write back to us with the merchant email confirmation stating of non-receipt of funds at their end for us to take up further. -Zubin HDFC Bank Customer Assistance
Add a Comment	Share
Submit Close