[Resolved] HDFC Bank — Got message that transaction was successful but doesn't show so on the site we paid to.

ravinderpalsingh27

from Chandigarh, Chandigarh

Jul 1, 2017

Address: New Delhi, Delhi, 110002

Website: ug.du.ac.in/app/Account/Login

Got message that transaction was successful but doesn't show so on the site we paid to. We are depositing my daughters college fee and it is time sensitive. I thought HDFC being a private bank would be more reliable. Right now all I want is to solve this issue.

Date:1 July 2017
Reference no:978897
Amount: 17646.55Rs
Narration: EAZYPAY ICICI BA POS DEBIT

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Aug 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"