[Resolved]  HDFC Bank — got refund with arn number but the same is not credited to bank account

Address: Banjara Hills Hyderabad,Telangana

On 30.03.2020, i made payment of rs. 7000/- to icai but the transaction was cancelled and they refunded amount on 20.04.2020. They provided an arn number but no amount was credited to my bank a/c.
Attached screenshots for your reference.
Kindly look into this matter and credit the amount into bank a/c at the earliest.
Its has already been 15 days since generation of arn number.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
May 05, 2020
Updated by Ayesha Anam
ARN No. 85215220109015206416012 was generated.
Verified Support
May 09, 2020
HDFC Bank Customer Care's response
Dear Customer,

We wish to state that the transaction is reversed back to your account on 04th May'20. Kindly refer to our account statement to verify the same.

-Nadia
HDFC Bank Customer Assistance
 
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