[Resolved]  HDFC Bank — Got robbed for an amount of rs.1400+amb rs.2, 772) for a service never requested for - account no.: [protected]

Address: New Delhi, Delhi, 110084
Website: www.hdfc.com

Dear sir/madam,

I think it's time for hdfc to change it's abbreviation to - harassing deceiving fooling customers (Hdfc). I do not know what hdfc people are up to? I have been chasing you guys for my money which you guys have robbed in the name of amb+mutual fund service. I have never been informed from when and why you people have started charging my account for the said terms. I have been informed from one of your official mr. Arun that i have been charged for an amount of rs.1400 for mutual fund service. Now, can somebody explain to me when and with whose permission this forced service has been activated on my account. Why you people activate such services on you wish & charge customers whenever you want to. For your kind information, i have never requested for such stupid service even i had logged a complain a way back in august, 2013 regarding "demat and hdfc securities account" these services were too activated on hdfc's wish and after much of harassment i was assured from the hdfc end that these services were closed and in that confirmation email your bank officials had also confirmed that "there is no mutual fund account link to my account" then now how come this account has got activated & got charged for rs.1400. Complete correspondence of the mentioned complained has been attached below.

If you guys really believe in a fair business then please stop this embezzlement and reverse the amount you have charged from my account amounting to a total of rs.4, 172 (Amb - rs.2, 772 + mutual fund - rs.1400).
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Jul 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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