HDFC Bank — got scammed by hdfc bank. its been more than 135 days but still i didn't receive my cashback

raman2727

from Jaitaran, Rajasthan

May 26, 2020

Address: jaipur

Hdfc says they will credit our cashback once lockdown is over.
If thats so then why are you promoting your scam again to customers..?
Buy from hdfc creditcard and get cashback..? If we make our credit card payment late for 2 or 4 dyas then they will add hefty amount on that but they will give our cashback after 150 or 200 days and that's ok.!!!
I made purchase on 10/01/2020 and that time you didnt tell us if this day comes then bank will decide to make credit of our cashback to our cards.
If we knew about your this scam then we'd never ever buy from # hdfc card!!!
If you guys say that cashback will be credited after lockdown then brace yourself for flow of consumer court cases and drowning reputation of hdfc.
I'll make sure that you guys pay me for each and every day you make delay of my cashback... Even if i have you to drag you guys to high court or consumer court.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 27, 2020

HDFC Bank Customer Care's response Dear Customer,

Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. We appreciate your patience in the interim. For further clarification please share the chargeslip of the transaction.

-Zubin
HDFC Customer Assistance

May 29, 2020

Updated by raman2727 I have already shared my charge slip but there's no reply from your end