[Resolved] HDFC Bank — guaranteed cash back not yet provided by hdfc.

[Resolved] HDFC Bank — guaranteed cash back not yet provided by hdfc.

S ShwetaTamang Jun 3, 2020

I bought my iphone11 with hdfc bank debit card on 04/02/2020 in imagine store - east orion mall bangalore. As advertised by imagine and hdfc bank (Of cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in imagine store, they said to check with bank and now due to current situation there is no one responding to my calls. +1 photos Was this information helpful? No (0) Yes (0)
Aug 10, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 04, 2020 HDFC Bank Customer Care's response Dear Customer, Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances. -Zubin HDFC Customer Assistance Verified Support Jun 10, 2020 HDFC Bank Customer Care's response Dear Customer, Due to the prevailing COVID19 Pandemic situation, you may experience a delay in receiving your eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances. -Nadia HDFC Bank Customer Assistance
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