[Resolved]  HDFC Bank — harassing calls

I am a hdfc bank credit card holder have just missed 1 months min due that is for nov'17 and am receiving such abusive calls from them pooja gupta has called me several times and literally scolded me like anything i was hospitilised and she already knew this in an accident i had lost my child and as i was seviourly injured could not even see him for the last time and was in hospital for last 18 days now and this lady asked to beg from anyone for 2310 rs and pay else she would send people at my place she harassed as if im a theif and am running away and they are behaving in such a way just for payment delay of 1 month when they know what sort of a trauma im in and her call had given me bp problem as well
This is something we dont even expect from corporates such as hdfc and they are showing us hell
Please hire sensible people who atleast know rbi norms that they cant harrass and abuse cystomers
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Dec 29, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Account No./Customer ID., caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
4 Comments

Comments

Dear Team,

I was submitted a check of 15000 for my sbi credit card bill payment it was deducted from my account on 3 days before but not received by sbi so please do the needful as soon as possible. Please inform me if any clarification required my sbi credit card bill last date is 29th of this month.

Pratik Dongre
[protected]
Hii,
ADHOC STMT CHGS deducted from account around 118 rs, I need clerification about this charge by hdfc.

Thanks.
An amount of Rs.177 has been deducted from my hdfc savings account on 16th November 2017. I have not received any intimation about this deduction. Please credit the same amount to my account as early as possible Also do ensure avoid further inconvenience.
Https://www.hdfcbank.com/htdocs/common/E_TOLL/about.html

The website says Cash back of 7.5% will be creditted, but this is never being creditted since last 3 months.

I have spoken with Fast Tag + HDFC team - They are of no use.

I Want some higher officials to look into this matter ASAP.

Thanks,
Senthil

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