[Resolved]  HDFC Bank — Harassment by employees of rajouri garden branch ansal tower

Address: New Delhi, Delhi, 110088
Website: Hdfc bank

Dear sir or mam,

I got the call on 4th june 2017 from pooja regarding the personal loan and i told her to call me on 5th june 2017 and i will give the documents and today suddenly my senior came for meeting and since morning i am in the meeting even i didn't got the time for lunch and again and again i am getting back to back calls from pooja, jeevan, akansha even agter telling that i am in a very serious and important meeting but they didn't understand amd calling again and again.

Even i ask for the email id and i told pooja that once i will get free then i surely send the documents positively but then also i received the 4-5 call from these all executives and stating that their boss is asking them to call me again and again.

I don't understand that why your ataff is not having the patience as i told them that once i will get free i will send all the documents positively for sure. It's very bad thing that you are not goving time to your clients and i got 20 calls since morning and now i get frustrated thats why i asked my senior to me give me 10 minutes for sending this mail.

And i want your rsm email id as well kindly please share the same and also resolve the issue that why they are not having patience and not listening to their clients thoroughly.

Waiting for positive reply...

Regard
Paras satija
Email - [protected]@gmail.com
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Aug 9, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, along with caller details, loan details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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