[Resolved]  HDFC Bank — harassment

Address: New Delhi, Delhi, 110007
Website: call

I m filling a case against your company for harassing me and hacking all my contacts n my facebook account for all the details.

There is psycho lady in your department arti, i dont know the full name, she is harassing me she is abusing me calling me from different numbers for my brothers card payment, she is just a mad lady, i told her many times that i dont live with him there is no such relations with my brother i have, call him directly or visit his place i can provide you his number or address but she is not ready to listen, she is hacking all my contact list and my facebook accounts and calling my family members & friends, i also told her that my parents just passed away, my brother is not the situation to pay you wait for atleast one month but she is not ready to listen this as well, i had a talk with my brother too he told me that he told her i will start paying him from next month but again she is not ready, calling my family, my friends making fun of me infront of everybody, so i m filling a case against your company for harassing me and hacking all my contacts n my facebook account for all the details. Better you people behave now specially that rascal girl who is saying # about me to every person in my contact, she is talking to my brother as well and still she is calling me saying that i need your brother for one night stand, please make your brother understand, tell him to pick my call, i think she is suffering from mental problem, please treat her well and make him undersand that we cannot help her, she has to help herself. I think i need to see you people in court
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Oct 31, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Sep 22, 2017
Updated by Archana Pahwa 28
Number of that Psycho Lady Arti is, actually there are many i m writting some of them
[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]
Verified Support
Sep 26, 2017
HDFC Bank Customer Care's response
Dear Mr.Hussain,

We request you to follow the below procedure if you wish to de-register for Smartpay Registration on your card account through Netbanking.
Step 1 : Log in to NetBanking with ur respective Cust id & password.
Step 2 : Click Cards tab. Got to Credit cards -->Transact--> Smartpay Online
Step 3: Click Existing Smartpay Account & select existing card for which Smartpay option to be de-registered.
Step 4: Click Delete Biller option to delete specific Smartpay registration.

-Bejoy
HDFC Bank Customer Assistance
 
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