[Resolved] HDFC Bank — harassment

balasubramaniyam jayaraman

from Periyakulam, Tamil Nadu

Nov 24, 2017

Address: Chennai, Tamil Nadu, 600077

Ref. Credit card nos [protected] hi, i am using this card for past 16 years. And have maintain without any default, due to some personal issue, i missed to pay last two due. I got call from yuvaraj and tellecaller asked about, i told them i have applied bt with other bank await if not will make payment before due date of this month, it was failed and made payment on 23.11.2017 @3.07pm, again got a call from yuvaraj, i informed payment have done, but he and other lady caller is harrashing and abused. This is not write way to handling customer like me. Please check my record. I am going to launch complaint with rbi. Thanks and regards balasubramaniyam [protected].

Was this information helpful?

No (0)

Yes (0)

Jan 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2017

HDFC Bank Customer Care's response Dear Customer,

We are unclear on the nature of your query hence we request you to elaborate on the same along with the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Nov 28, 2017

HDFC Bank Customer Care's response Dear Customer,

We are looking into your query and will revert back in 3 business days. In the event, if you wish to have any further details/assistance, please feel free to write to us at [protected]@hdfcbank.com The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance