[Resolved]  HDFC Bank — harassment from collection agent

Address: Krishna, Andhra Pradesh, 520003
Website: [email protected]

Dear team. I availed a credit card from hdfc bank owing to some financial issue requested the collection agent mr. Ranganadan that the due amount will be paid as soon as possible but he and his reporting manager treat us at low humanity levels they have started shouting and tried to hurt physically they are rushed to inside of house and shouting tried to damage our things. This is not that way to treat a customer they have used abused language with my family members also. I need a revert for this social image damage immediately. Contact me on [protected]
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Mar 4, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2018
HDFC Bank Customer Care's response
Dear Mr. Singh,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Bejoy

HDFC Customer Assistance
 
1 Comment

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Please arrange to mail me the statement of accounts pertaining to the above said loan account as on date for my records.

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