[Resolved]  HDFC Bank — hbl=[protected]' cibil clearance - loan account number[protected]

Address: 560047
Website: Indian Consumer complaint

Dear sir / madam,

This is bring it to your notice that, i have not taken any 2 wheeler loan from hdfc (Two-wheeler loan[protected] but in my cibil it showing there is an outstanding and overdue.

I have applied for personal loan from vijaya bank, but bank denied to approve the loan due to low cibil score and loan outstanding and i have applied from online cibil report to check the details.

I found that it is through hdfc bank (Two-wheeler loan[protected] and i visited hdfc bank indiranagar head office. They asked me to write a mail to hdfc loan department.

Would request bank to check their data and send the mail to cibil department to close the issue. Due to bank’s minor error, no banks are approving loans.

Please i am requesting each and every one to look into it and update my cibil score and report with immediate effect and acknowledge the same at the earliest. So that i will re-apply for loan.

I was supposed to get the resolution within 3 working days from your end.

But today is 15th day from the date of complaint raised but still haven’t received any response from any one.

If you are not the right person to close this issue, please guide me to the concerned person, so that they can resolve the issue.

Please let me know do i need to raise the complaint with consumer court.

Very pathetic service so far no response from any one, only getting the system generated mails.

Due to some one’s careless job, now i am facing challenges to get the loan from bank.
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Sep 8, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2017
HDFC Bank Customer Care's response
Dear Customer,
Please mail us at [protected]@hdfcbank.com with below details for further investigation :

1. Copy of Cibil report available along with control number
2. Your contact number and complete address with area pin code
3. Your Pan details
Kindly mention reference ID TTU[protected] in the subject line
-Manoj
HDFC Bank Customer assistance
 
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