[Resolved]  HDFC Bank — 'hbl=[protected]' cashback not received for apple iphone

Dear team,

I had purchased an apple iphone xr on 25/12/2019 from aptronix for rs.47900. The cashback offer ongoing during that period was a cashback of rs. 5000 which was supposed to be credited to my account within 90 days. The same has not been credited to my account yet. Kindly look into the matter and do the needful.
The reference number is posted on the subject line. Kindly refer the same for other details. Also a mail had been sent by me on [protected]@hdfcbank.com with all the details mentioned.

Thank you
Regards,
Shreyya salian
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Aug 11, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 15, 2020
HDFC Bank Customer Care's response
Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance
 
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