[Resolved] HDFC Bank — HDFC Bank Adhoc stmt chgs incl st & cess 010617

Divya Adiga

from Mumbai, Maharashtra

Jun 9, 2017

Address: Gurgaon, Haryana, 122015

Today when i checked my account, just came to know a deduction of 115 amount on 9th june from my saving account towards adhoc atmt chgs incl st & cess 010617. I try to call customer care but thrice it's got disconnected as soon as i put my customer id & mobile no. So didn't get any clarification of the deduction from my account.

When i visit hdfc page of charges & deduction, there also no specific mention of the above adhoc stmt chgs incl st & cess deduction. Ii want to know the reason for deducting money from my account.

I want that money to be credited to my account.

Thank you.
Divya m

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Jul 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"