[Resolved]  HDFC Bank — hdfc bank amount deducted from credit card without pin / otp

Hi,
I have received a message from hdfc bank stating that "alert: 365rs spent via credit card xx7577 at hotstar1436370 on[protected]:21:5416 without pin/otp not you"? I didnot register my card with any hot star etc... My money got debited from my credit card account... Am not using that.. Please credit my money... I want my money back to my account
Please take the action as soon as possible.
Thank you.
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Aug 10, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2020
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and dispute form available at the below link to enable us to assist you https://bit.ly/38knetG

-Zubin
HDFC Bank Customer Assistance
 
2 Comments

Comments

Hi,
I have received a message from hdfc bank stating that "alert: 365rs spent via credit card xx7577 at hotstar1436370 on[protected]:21:5416 without pin/otp not you"? I didnot register my card with any hot star etc... My money got debited from my credit card account... Am not using that.. Please credit my money... I want my money back to my account
Please take the action as soon as possible.
Thank you.

Masudal Hossain

Return my money

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