[Resolved] HDFC Bank — hdfc bank bank not providing final settlement option for credit card

msmadhuree

from Nashik, Maharashtra

Nov 18, 2017

Address: Mumbai City, Maharashtra, 422101

Website: www.hdfc.com

I am
Holding hdfc credit card. Due to financial difficulties i have decided to settle my card. I'm ready to pay the final settlement amount.in spite of my continuous emails to hdfc bank for providing amount of the of the settlement, hdfc denied to settle card and continue charging hefty interest charges. Also the hdfc collection team has been harassing me and my family for monthly minimum payments. Kindly do the needful and please help me to close the card.

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Dec 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 18, 2017

Updated by msmadhuree Hdfc bank — bank not providing settlement option for credit card i am holding hdfc credit card number [protected]. Due to financial difficulties i have decided to settle my card. I'm ready to pay the final settlement amount. Inspite of my continous emails to hdfc for providing amount of the of the settlement, hdfc denied to settle card and continue charging hefty interest charges kindly do the needful and please help me to close the card

Query reference number - [protected]
Registered e-mail id - [protected]@gmail.com

Verified Support

Nov 18, 2017

HDFC Bank Customer Care's response Hi Jadhav,

we have reviewed your comments expressed and confirm having responded to your email id on November 17, 2017. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance

Nov 20, 2017

Updated by msmadhuree can you do it faster

Nov 20, 2017

Updated by msmadhuree please shre your final sattlement department email id

Verified Support

Nov 20, 2017

HDFC Bank Customer Care's response Dear Customer,

We have already responded to your e-mail on November 17, 2017. The reference number for the same is [protected]. We request you to refer the same and revert through e-mail along with your available timing to enable us to check and assist you for further clarifications.

-Anay
HDFC Bank Customer Assistance

Nov 21, 2017

Updated by msmadhuree after following up many times and requesting to provide final settlement option. Hdfc has refused to do so. Hence i have decided take further action against hdfc .