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HDFC Bank — hdfc bank cashback not received

I have bought my iphone 7 with hdfc bank credit card in january this year from croma store in mumbai. As mentioned by hdfc bank (To receive cashback of 3000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in croma store, they said to check with the bank.
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